The Switch Whisperer By Doug Kuntz, Carrier Access Manager
It was nearly 20 years ago and I had just started with Nex-Tech, or at that time Rural Telephone Service. While touring one of our central offices, I was introduced to Ed. Ed was a seasoned Central Office Tech that had been with the company for what I believed forever. With a strong German accent, he told stories of “back in da day”...
Having Fun in the Workplace By Steve Riat, Director of Sales
It is that time of year where you sit down and review 2016 and evaluate how it went. Overall, I had a successful year. From growing as a leader to gaining new skills, it was very productive. Where I missed the mark is fun. The question I began to ask myself...
We Built It, Why Don't They Come By Doug Kuntz, Carrier Access Manager
If you’re like most independent telephone companies investing to deliver bigger and better broadband services, you may also be seeing special access revenue slowly replaced with Virtual Private Network Service (VPNs) over Internet, or even point to point wireless service. This has been a common challenge...
Carrier Ethernet: SOAM Toolkit for Verification of Service Level Specifications By Dane Weaver, NOC Service Assurance Specialist
Ethernet emerged in the 1980s and 1990s as the de facto layer 2 protocol for LAN networks but distance restrictions, technology limitation, and customer traffic primarily composed of voice services limited Ethernet expansion as a WAN network service. However, 21st century has shifted primary...