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At Nex-Tech, we recently revised our mission statement and introduced the Nex-Tech Way to our employees and customers. The Nex-Tech Way is: Enjoying the small-town environment we live in ourselves, our passion is to make life better for our friends and neighbors, our customers, by giving them access to high-speed, high-tech services that some only dream about. And support them like no other.

I see the Nex-Tech Way in all that we accomplished in 2018. Striving to deliver services that make the lives of our customers better, we introduced Nex-Tech Smart Home and Premium Wi-Fi to enhance our customers' Internet experience. We also introduced a completely new way to watch TV with Nex-Tech TV Now. With the launch of TV Now, we were able to introduce an advanced service and cost savings to our customers. We are also proud that we were among the first providers in the nation to deliver these services.

In 2018, we also introduced Nex-Tech Loyalty Rewards as a way to reward and show our appreciation to our loyal customers. Throughout the past year, we have enjoyed seeing our customers redeem these points for things like service upgrades and new phone accessories or chargers.

As we transition into the holiday season, it is a time to reflect on what we are thankful for in our lives. I am thankful to be a part of the Nex-Tech team, and we are thankful that you have put your trust in us for products and services. May your families enjoy the spirit of the holiday season as we close out a wonderful 2018 and look forward to 2019.