Not all Managed Services Providers (MSP) are created equally – sure, they may all provide IT services for a monthly fee, but beyond that, there are vast differences. Today we want to look at some of the myths surrounding what “good managed IT services” look like, debunk them and give you some ideas of what to really look for in a great MSP. The industry is moving fast and what may have been best practice or top-of-the-line 5 years ago could be ineffective by now.