Nex-Tech Blog | Technology Tips and Tricks | Industry News

Minutes Matter

Posted by Austin Gagnon on Jul 29, 2021 9:58:19 AM

It was a bright sunny Tuesday morning; the temperatures were warming, and we had just weathered a two-week arctic cold front with temperature lows of -23⁰F. I was traveling west on I-70 towards Quinter, Kansas. Those of you that have driven through Kansas know how straight and flat this part of the country can be. The roads were clear, and my cruise was set. I was enjoying my coffee and nearing Quinter where I was excited to work and learn from Doug Kuntz, Carrier Access Manager at Nex-Tech.

About five miles east of Quinter I received a call from Doug (also a longtime volunteer firefighter) advising that when I got to the office he may not be there, he was on standby for a possible rollover accident. At this point, you may be wondering why they were on standby and not on the way to the accident. The problem was the people involved in the accident did not know the name of the road they were on when they wrecked. As a former volunteer firefighter myself, I also know that when it comes to accidents or fires “Minutes Matter”. Minutes in a fire can be the difference in a small fire vs a giant wildfire, minutes in an accident can sometimes be life and death. As I traveled down the road, I had hoped that everyone was okay.

Two miles outside of Quinter I looked to the north and noticed a vehicle on its top and a person standing next to it. I also noticed that there were no emergency vehicles on site yet as this accident must have happened just moments ago. I quickly called Doug back and let him know that there was a vehicle on its top two miles east of Quinter on a road that went under the interstate. Doug was able to alert the other emergency response team allowing everyone to respond to the appropriate location. Luckily, everyone involved was okay.

As I logged into my computer waiting for Doug to return, I thought about what had just occurred, and I realized that Nex-Tech’s Cordell product line and NOC Cloud Pro solution had some similarities. Just as in accidents and fires “Minutes Matter” in network events. Today’s networks are growing rapidly and there are smaller support staff managing these networks. With the growing complexity of networks, it becomes hard to have eyes on everything, as well as resolve the issues involved. With our Cordell product line, we can add visibility to all your locations, that coupled with our NOC Cloud Pro 24x7 solution, we can provide you the visibility your network needs.

Cordell’s product line can alert you, as well as our Network Operations Center (NOC). For example, if the air conditioner fails in a remote location, we can alert you and contact the appropriate personnel to resolve your cooling problem. When remote locations begin to overheat, minutes can be the difference in fixing an air conditioner or replacing multiple pieces of equipment.

Let Nex-Tech be your first line of defense when “Minutes Matter” in your network. For more information on our Cordell and NOC Cloud Pro solution contact me, Austin Gagnon at785-735-7031 or carriersales@nex-tech.com.

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Topics: Marketing Tips, Network Monitoring, Marketing, Carrier, CALEA, Cordell, NOC Cloud

Understanding Simple Network Management Protocol (SNMP)

Posted by Austin Gagnon on Jul 7, 2021 10:06:10 AM
SNMP by definition should be simple, but at first glance, SNMP traps can seem anything but. SNMP traps coupled with the right management information base (MIBs) objects, alarm collectors, and monitoring system(s) can provide one of the best views into your network.
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Topics: Marketing Tips, Network Monitoring, Marketing, Carrier, CALEA, Cordell, NOC Cloud, SNMP

Control Your Destiny Within Your Network

Posted by Seth Ritter on Jul 1, 2021 3:33:00 PM
 
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Topics: Marketing Tips, Network Monitoring, Marketing, Carrier, CALEA, Cordell, NOC Cloud

Carrier Technology Day 2021 Session Recordings

Posted by Sara Johnson on Jun 30, 2021 3:15:24 PM

NOC — Not just another summer DIY project

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Topics: Marketing Tips, Network Monitoring, Marketing, Carrier, CALEA, Cordell, TRACED ACT, Robocalling, NOC Cloud

Cordell Newsletter Spring 2021

Posted by Bill Mathews on Mar 4, 2021 1:25:50 PM

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Topics: Nex-Tech, Network Monitoring, Carrier, Cybersecurity, NOC, CALEA, Security, Business, Tech Tips, Search Engine Optimization, Communication, cybercrime

Cordell Newsletter Winter 2020

Posted by Bill Mathews on Dec 2, 2020 8:37:32 AM

Cordell News

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Topics: Nex-Tech, Network Monitoring, Carrier, Cybersecurity, NOC, CALEA, Security, Business, Tech Tips, Search Engine Optimization, Communication, cybercrime

Lessons Learned on the Farm

Posted by Seth Ritter on Sep 14, 2020 12:33:54 PM

How Shortcuts Can Turn Into Headaches – Whether That Be in Cattle Driving or CALEA Compliance.

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Topics: Network Monitoring, Carrier, NOC, CALEA

Monitoring Generator Fuel Saves BIG Money

Posted by Doug Kuntz on Sep 14, 2020 12:32:30 PM

Monitoring Generator Fuel Usage Results in Savings for Nex-Tech

Nex-Tech is no different than most Telcos, and performs generator run tests on a regular basis. This practice ensures generators are within operational standards in the event of a power outage. During these tests, we have seen our share of generators fail. Common failures are not starting as scheduled, not turning off after the run test, or even running low on fuel. These can result in network downtime in the event of a power outage.

Documenting generator information has become a regular practice for us over the years and the data can often lead to the detection of issues.

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Topics: Network Monitoring, Carrier, NOC, CALEA

Cordell 2020 Summer/Fall Newsletter

Posted by Bill Mathews on Aug 17, 2020 9:54:12 AM

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Topics: Nex-Tech, Advertising Solutions, Network Monitoring, Carrier, Cybersecurity, NOC, CALEA, Security, Business, Tech Tips, Search Engine Optimization, Communication, cybercrime

Autonomous Cars and Autonomous Networks — Not Quite?

Posted by Doug Kuntz on Jun 3, 2020 8:53:33 AM

What an Intelligent Driver Assistance System and Network Monitoring Have in Common.

Right before the COVID-19 pandemic struck, I traveled to Portland, Oregon to attend the ITA Showcase Northwest Telecommunications Trade Show. I arrived during the weekend so I could schedule meetings first thing Monday morning with clients in the Portland area. With this being my first time to Oregon, I was excited about being able to explore the area on Sunday before I would have to go to work.

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Topics: Network Monitoring, Carrier, NOC, CALEA

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