Recently it feels like I am always thinking about my customer experience. Let’s face it, it is not because I am having a good customer experience. When I look at some of the companies that are growing exponentially, they almost always have an amazing customer experience-for example, Zappos. Super fast shipping, free returns and an amazing corporate culture that can be felt through any interaction. Others might include;
Everyone would probably agree at this point that you should have backup. For your personal data and even more so for your business. Still, the backup landscape seems to be a bit like the wild west with a multitude of options out there and cloud file sharing that seems to blur the lines between file storage and true backup. In addition, backup has shifted from a solution to protect from hardware failures or fires to your very last line of defense when it comes to cybercrime. With all these things in mind, let’s take a look at what to consider when choosing a backup solution for your business:
IT is becoming so prevalent in our businesses that it is thankfully earning its place in many budgets with its dedicated resources. If you’re not budgeting for your IT, here’s your wake-up call; you’re definitely spending money on it, so you might as well include it in your business plan. For those who do budget, many still struggle with spending money ad hoc as they react to issues and failures as they come up. IT can be a monster that’s tough to tame. Today I would like to share a few tips that will help you budget for the long run and stabilize your IT spending. None of these are quick fixes, but they will pay off over time and allow you to scale, so that as you grow your business, your IT helps that growth by enhancing productivity instead of becoming a cost inhibitor to that growth.
On May 18, 2018, the small town of Quinter, KS, which my wife and I call home, weathered a storm like none I have seen before. Being a Kansas native all my life, we always talk about our extreme weather. We often say if you don’t like the weather, wait 20 minutes it will change.
Let’s face it – email has been around for so long that most people don’t even consider it part of IT anymore – it’s just the standard way to communicate and everyone has it, so we easily take it for granted and forget that your email requires just as much attention as your other IT assets. Yet, many businesses still rely on free mainstream email services for their most crucial business tool that hosts some of their most sensitive data.
Cloud Phone has been the game changer in telecommunications for the last several years – it’s feature-rich, very scalable and easy to deploy, manage and use. The 2017 project at Fort Hays State University is a great showcase of how switching can be the best thing you’ve ever done.
Call it Facebook Zero or Facebook Apocalypse. The date was January 11, 2018. The Facebook corporation announced a new focus on bringing people closer together. While this has a feel-good charm to it, what it means for social media marketing is that the goalposts are moving again.
by Olga Detrixhe and Kathy Marihugh
Here at Nex-Tech we work with many different manufacturers, vendors and distributors to deliver the most cutting-edge and relevant technology to you. We pride ourselves on the fact that we have a history of long-standing and deep relationships with our vendors, and that they are much more than vendors – they are truly partners. That means we work together beyond ordering and delivering; we have a stake in each other’s success and collaborate to achieve the best outcomes. Through that, we get the honor to be invited as members to serve on advisory boards to help shape the solutions that are most relevant for you, our customers.
On May 24th, 2018, Nex-Tech will host Tech Edge for the 5th year! Tech Edge has established itself as the largest tech event in Western Kansas, bringing together vendors, end users, business executives, and IT lovers from all over the state!