For the majority of my life, I have been a shoot from the hip kind of a guy. Don’t get me wrong, I like plans and to know where things are going and how we will get there. But, sometimes the details didn’t interest me. This is great if you can get away with it. For many years it worked out well. As our company has evolved, we have had to take a different approach and really dig in to see where we could gain efficiencies.
In the last couple of years, I have been tasked with new responsibilities where detail and process are imperative. At first, I will admit it was a struggle to try and understand the “why” behind digging into the details. But now that we are a couple of years into this new normal, I get it.
So much of what we all do every day is too complex. We use processes that have naturally evolved without being thought out. Don’t get me wrong, changing processes and asking people to do things in a different way isn’t easy. Nobody likes someone else looking at how they do their job. It is scary to think something is going to be taken away from you. However, if you are going to grow your business or product, speed and efficiency is the only way in a hyper-competitive 24x7 kind of world. The only way to become efficient is to remove as many wasteful steps, systems and people from the process.
The byproduct of removing waste is simple… Scale!