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Are You Purposeful About Your Customer Experience?

Posted by Steve Riat on Jul 30, 2018 3:12:42 PM

Recently it feels like I am always thinking about my customer experience.  Let’s face it, it is not because I am having a good customer experience.  When I look at some of the companies that are growing exponentially, they almost always have an amazing customer experience-for example, Zappos.  Super fast shipping, free returns and an amazing corporate culture that can be felt through any interaction.  Others might include;

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Topics: Business, Customers