I recently attended an IT conference, and I am sad to say this was the first of its kind for me. With the reality that Nex-Tech has been in the “Technology” business, I realized I was not where I needed to be with understanding the vital needed of advanced IT support and cybersecurity in today’s business. To be fair, I have had the luxury of leaning on our talented staff and our Chief Operating Officer, Mike Pollock, to understand how this is important to our company as well as our customers. Once immersed in the world of IT, I learned that they speak a different language than I had learned in the traditional telecommunications world. I found myself taking a lot of notes and then following that up with a lot of questions to my team.