Nex-Tech Blog | Technology Tips and Tricks | Industry News

Doug Kuntz

Nex-Tech's Carrier Access Manager

Recent Posts

The Perfect Storm

Posted by Doug Kuntz on Apr 17, 2019 12:42:51 PM

It was a beautiful Monday morning and I was setting up my booth at the TechAdvantage Conference and Expo in Orlando, FL.  I had just sent my wife a text bragging about the temperature being in the 80s, as I knew it was cold back in Kansas.  Little did I know “The Perfect Storm” was brewing.

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Topics: customer experience, TechAdvantage Conference, Boeing 737, Communication

A Cave for the Geico Caveman to Envy

Posted by Doug Kuntz on Jan 15, 2019 12:03:05 PM

With my job, I am blessed to be able to travel the country and tour some impressive facilities.  Facilities such as large central offices, carrier hotels and recently, an underground data center.  I had a preconceived notion of what to expect in an underground data center as I have toured several above ground.  I assumed we would enter a building above ground and an elevator would take us below.  After receiving driving directions to the facilities and being told “Once you enter the cave”, I had to ask for clarification.  After confirming that I would be driving into the cave, I still assumed we would park just inside the entrance and take an elevator down.  Was I ever wrong.

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Topics: Carrier, NOC

Oh, Deer!

Posted by Doug Kuntz on Oct 8, 2018 12:08:54 PM

Often, when I ask telecommunication providers who they use for their CALEA compliancy, I usually get that deer in the headlights look. Most remember hearing the acronym CALEA, but aren’t familiar with what it stands for, or they say, “I remember approving the bills, but not sure with who or why.”

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Topics: Telecom Industry, CALEA

Weathering the Storm

Posted by Doug Kuntz on Jul 11, 2018 4:23:24 PM

On May 18, 2018, the small town of Quinter, KS, which my wife and I call home, weathered a storm like none I have seen before.  Being a Kansas native all my life, we always talk about our extreme weather.  We often say if you don’t like the weather, wait 20 minutes it will change.

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Topics: Insider, Business

NTCA Highlights Nex-Tech's CALEA Compliance Service

Posted by Doug Kuntz on Apr 26, 2018 12:43:58 PM

In Februrary 2018, Nex-Tech was featured in an article from NTCA, the rural broadband association, for acting as a trusted third party (TPP) that assists telecommunication companies with compliance in the Communications Assistance for Law Enforcement Act (CALEA).

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Topics: Telecom Industry, Carrier, CALEA, NTCA

Too Much Information

Posted by Doug Kuntz on Apr 26, 2018 12:23:12 PM

My latest adventure in home automation was the addition of a couple of outdoor cameras.  I had been toying with adding cameras to my home for a while, and was leaning towards Ring’s floodlight camera, which would be an easy install. I would simply be replacing the floodlight in my front yard and a porch light in my backyard.  My hesitation in purchasing the Ring was my attraction to all the other great products Nest offers.  As of right now, my Chamberlain garage door, AcuRite Weather Station and Rachio Smart Sprinkler Controller all “Work with Nest”.  After spending some quality time with a Home Automation Consultant, I was sold and walked out with two Nest outdoor cameras under my arm and a wish list of add-on products.

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Topics: Carrier

We Can Learn a Lot from Our Cars

Posted by Doug Kuntz on Jan 11, 2018 4:27:57 PM

If you haven’t been shopping for a new vehicle lately, you will be impressed with all the technology that has been added in the way of driver-assist features. Are these advanced features making us better drivers or allowing us to become distracted as our cars are doing the driving for us?

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Topics: Network Monitoring, Carrier, NOC

MATSS Replay

Posted by Doug Kuntz on Oct 26, 2017 12:03:12 PM

 If you're reading this and have never heard of MATSS, you might have missed out on the Midwest’s premier telecommunications showcase and seminar, hosted by Arkansas, Kansas, Missouri, Nebraska and Oklahoma Telecommunications Associations. This year’s Mid-America Telecom Showcase and Seminar (MATSS) took place October 16-18 at the Sheraton Crown Center in Kansas City, Missouri. As in years past, the MATSS organizers did a fantastic job bringing in quality vendors and speakers covering a wide range of products, services and topics.

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Topics: Telecom Industry

When Dad Let Me Drive

Posted by Doug Kuntz on Oct 13, 2017 9:20:05 AM

It was the summer of 1974 when my parents packed up my younger brother, sister and I and moved to my dad’s family farm.  It was a well-established, smaller farm and ranch, but grandpa had to retire and needed someone to take it over.  Dad was a mechanic for many years with the gas company.  His skills and “I can fix it” attitude just made sense that we would move.

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Topics: Insider

Fireman, That’s My Name

Posted by Doug Kuntz on Apr 26, 2017 11:55:05 AM

I sometimes refer to my role within Nex-Tech as a firefighter.  We all have those days where we feel like a firefighter, working from one issue to another putting out fires.  Don’t get me wrong, these aren’t always fires, but issues customers may have that I can assist them with.

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Topics: Telecom Industry