Nex-Tech Blog | Technology Tips and Tricks | Industry News

The Switch Whisperer

Posted by Doug Kuntz on Jan 16, 2017 11:53:09 AM

It was nearly 20 years ago and I had just started with Nex-Tech, or at that time Rural Telephone Service.  While touring one of our central offices, I was introduced to Ed.  Ed was a seasoned Central Office Tech that had been with the company for what I believed forever.  With a strong German accent, he told stories of “back in da day”.

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Topics: Telecom Industry

Carrier Ethernet: SOAM Toolkit for Verification of Service Level Specifications

Posted by Dane Weaver on Jan 16, 2017 11:49:58 AM

Ethernet emerged in the 1980s and 1990s as the de facto layer 2 protocol for LAN networks but distance restrictions, technology limitation, and customer traffic primarily composed of voice services limited Ethernet expansion as a WAN network service.  However, 21st century has shifted primary WAN traffic from voice services to packet-based data services which has led to new implementations and standardizations of technologies and protocols by organizations - International Telecommunications Union-Telecommunication Standards Bureau (ITU-T), Institute of Electrical and Electronics Engineers (IEEE), and Internet Engineering Task Force (IETF) - to support the increasing demand of packet-based data services including VoIP, video services, wireless backhaul, and data center interconnect.  This has led to the 21st century emergence of Ethernet as a viable carrier service based on the protocol’s capabilities of supporting packet-based data services and the reduction of limitations when integrating Ethernet on a WAN. To further reduce the complexity of Ethernet integrated services on the WAN, Metro Ethernet Forum (MEF) was formed as a global industry alliance with a mission to accelerate the worldwide adoption of Carrier-class Ethernet networks and services.  The MEF distinguishes Carrier Ethernet (CE) services from traditional LAN-based Ethernet services based on five attributes:

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Topics: Telecom Industry

We Built It, Why Don't They Come?

Posted by Doug Kuntz on Jan 15, 2017 7:44:32 PM

If you’re like most independent telephone companies investing to deliver bigger and better broadband services, you may also be seeing special access revenue slowly replaced with Virtual Private Network Service (VPNs) over Internet, or even point to point wireless service.  This has been a common challenge within the industry, as many cost recovery Telco’s only have Interstate Tariff’s and investing into their networks may be driving rates higher.  As these rates climb, it pushes IT personnel from local banks, hospitals and businesses to give up their reliable T1 or Ethernet Transport Services (ETS) to less expensive VPN over Internet service.

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Topics: Telecom Industry

Are You Comfortable with Making Electronic Payments?

Posted by Trisha Sauer on Jan 12, 2017 1:16:57 PM

Electronic payments are so stress-free, right?  This technology makes shopping at a store much more convenient versus pulling out cash and counting out coins…or worse, getting coins back to weigh down your purse, or pocket, whichever you prefer.  As far as check-writing…that’s gone by the wayside.  Checks are much larger to transport and take longer to complete versus that sleek card with a 4-digit PIN.

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Topics: Business Technology Watch

Goal Setting

Posted by Mark St.Peter on Jan 12, 2017 1:02:06 PM

As I sit at my desk closing out the year, I like to reflect on what went well, what could have gone better, and how I can improve next year.  One of the first areas I thought about was how well I planned and how well I executed that plan.  At the beginning of the year, it was easy to plan ahead and to set goals for where I wanted to be by the end of the year both professionally and personally.  Through the first six months, things were going well and it was easy to stick to the plan and measure progress towards my goals.  Then it happened.  A couple of unexpected twists and turns and I found myself just trying to keep up instead of following my plan.

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Topics: Business Technology Watch

Having Fun in the Workplace

Posted by Steve Riat on Jan 12, 2017 12:56:38 PM

It is that time of year where you sit down and review 2016 and evaluate how it went.  Overall, I had a successful year.  From growing as a leader to gaining new skills, it was very productive.  Where I missed the mark is fun.   The question I began to ask myself is can you have a successful year if you didn’t have fun?  I believe the answer is No.

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Topics: Business Technology Watch

Where Did These Ads Come From?

Posted by Megan Hawks on Jan 11, 2017 4:47:47 PM

I will never forget the time I searched for a Disney vacation to surprise my family. I mean, how could I forget it? After I went to their website and had a mild heart attack about the fortune I was about to spend, their ads were lurking around every corner I turned. I logged into Facebook and there it was, a Disney ad. While looking for a new pair of shoes on Amazon, a Disney ad was staring me right in the face. It seemed like every website I visited, they were waiting for me saying, “Click me, I dare you. You know you want to.”

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Topics: Business Technology Watch

The Power of Underdog

Posted by Darren Walters on Jan 11, 2017 4:27:54 PM

I have a black lab named Underdog. He is probably the best dog of all time, just behind Lassie, Old Yeller, and maybe Spuds McKenzie. I also realize that every dog owner thinks their dog is the best, and they are all entitled to their opinions. Underdog has never been on TV and he has never saved anyone stuck in a well, but he has taught me some important lessons, most of which I already knew, but sometimes fail to practice.

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Topics: Business Technology Watch

2016 Nex-Tech Vendor Meeting Recap

Posted by Mark St.Peter on Nov 11, 2016 12:01:53 PM

Nex-Tech’s Annual Vendor Meeting was held last month with some of our key business partners as we prepare to close out this year and plan for next year.  With this being our 8th year, it’s always nice to see some familiar faces at the table, but it was great to see a lot of new faces from some strategic partnerships that were made in the last 12 months.  As we all get together, it’s easy to identify a common theme of how can we serve our customer’s better in the next 12 months.

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Topics: Business Technology Watch

Lace Up Your Boots!

Posted by Lacey Lyne on Nov 11, 2016 11:49:24 AM

Boot Camp is in Session! Nex-Tech recently had the opportunity to partner with the Hays Area Chamber of Commerce to offer a Digital Marketing Boot Camp presented by certified content marketing expert, Frank Kenny. Kenny drilled home the top key points in helping small business owners tackle social media marketing through Facebook, the creation of a customer email database through website pixeling and content creation with email marketing. Each of these marketing boot camp drills focused on helping small business owners tackle a few key marketing aspects for business growth.

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Topics: Tips and Tricks, Business Technology Watch